Careers

Join CTC!

CTC is always looking to add valuable team members who embody the ideals of our company and are looking for their next great opportunity.

CTC has a fast-paced work environment that embraces change and provides leadership opportunities to every team member. We are on a fast track within the telecommunications industry and are seeking highly-skilled professionals to take us even further.

So if you are looking to make a move and are a highly motivated professional who welcomes new challenges, take a look at CTC. We have your next great opportunity!

CURRENT OPENINGS.

Client Service Specialist

Location: Cambridge, ID

Cambridge Telephone Company, Inc., CTC Telecom, Inc. is looking to fill the role of Client Service Specialist. CTC is an Idaho-based Telecommunications Carrier and ISP. This will be a full-time non-exempt position, and as such you will be eligible for fringe benefits in accordance with the company’s benefit plans.

As a Client Service Specialist your initial job duties and responsibilities will include but are not limited to:

  • Maintain a constant line of communication with current and prospective customers
  • Act as primary Customer Care contact for customers
  • Create Service Orders and complete billing processes
  • Answer phone calls and respond to emails for customers in a timely manner
  • Respond to first-tier help desk and end-user service requests
  • Facilitate communication between our customers and our team members both in person and over the phone
  • Build strong working relationships with our customers
  • Be familiar with and follow company safety policies and procedures
  • Other job duties as assigned

EDUCATION and/or EXPERIENCE

  • High School Diploma or General Education Degree (GED)
  • Must be comfortable with technology
  • Self-motivated, results-oriented professional with the ability to work with minimum direction
  • Ability to communicate effectively with team members and customers
  • Must have excellent writing skills and be a good communicator
  • Ability to problem solve and work independently in a fast-paced team environment

CERTIFICATES, LICENSES, REGISTRATIONS

  • Valid driver’s license and a good driving record

OTHER QUALIFICATIONS

  • This position will require the passing of a background check and a drug screening test

To apply for this job email your details to careers@ctctele.com