Internet support

Turn How-To into Connectivity Know-How

Explore the Helpful Videos and Quick Start Guides Below.

For further support with your system set up and operation, simply contact Tech Support Below:

Call CTC Tech Support at 208-257-3314

Call WW Tech Support at 208-685-2723 or Submit a Ticket

How to Set Up Your System (u4)

How To Set Up Your System (u6)

Connecting Wired Devices to Your System

Setting Up Your WiFI and App

How To Set Up Your Mesh Wired (u4)

How To Set Up Your Mesh (Gigaspire)

An introduction to the Main Dashboard on your App

Your Guide To People Places And Things

Setting up a Guest Network

Setting up Basic Parental Controls

Learn About Connected Devices in Your Network

Performing a Bandwidth Test Using the App

View Network Usage with the App

Learn about the Settings Menu in the App

How to Change Your Network Name and Password

Enable and Disable Applications Using the App

Sharing Your Guest Network


Enhanced Parental Control

Set Up Enhanced Parental Control Profiles

Add Content Restrictions in ExperienceIQ

How to set Time Limits with ExperienceIQ

Learn How to View Usage with ExperienceIQ

Learn About Notifications for ExperienceIQ

How To Set Up "My Priorities"


Network Security

Learn More About ProtectIQ