Domestic Violence Support

We're Here to Help.

Call 800-799-7233 for access to the 24/7 National Domestic Violence Hotline.

If you need to transfer mobile lines off of an account due to intimate partner violence or abuse, call customer service at 208-257-3314 or email customerservice@ctctele.com. We will connect you to a specially trained representative to handle your requests in a secure and confidential way:

You'll need to provide us with accurate, basic information about your situation and the phone numbers involved
You'll need to provide supporting documentation from a court, law enforcement, or healthcare provider. In these cases, federal law prevents us from conditioning your line transfer on a penalty, fee, or other restriction. But you may be responsible for device-related payments if you keep your handset.
After your line transfer is complete you may subscribe to any plan you choose, you may port out your number, or you may qualify for a discount through Lifeline. We will not contact the account holder (abuser) prior to the line separation.

Call 800-799-7233 for access to the 24/7 National Domestic Violence Hotline.

CONTACT US.

130 N Superior St
Cambridge, ID 83610

Mailing Address
PO Box 88
Cambridge, ID 83610

Cambridge: (208) 257-3314
Wireless: (208) 685-2723

customerservice@ctctele.com

An error has occurred. Error: DNNGo.ContentBuilder is currently unavailable.