With a CTC webmail account, you will be able to send and receive email from any computer or device (including smartphones and tablets). You now have the freedom to enjoy access to your webmail when at home or traveling. Also, your messages and contacts will be stored safely on our network, and you will have plenty of storage available. Our easy-to-use webmail service comes with all kinds of features necessary to keep you communicating efficiently (such as personal calendaring and file sharing).

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Contacts and Calendars Client Settings

CalDAV Server Settings: Server: mail.ctcweb.net Username: user@ctcweb.net

CarDAV Server Settings: Server: mail.ctcweb.net Username: user@ctcweb.net

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Look over the commonly asked questions below and familiarize yourself with some basic webmail functions and FAQs or feel free to give us a call.

 

Tell me about Zimbra!  How do I orient myself to the webmail changes?

Please note that Zimbra displays a navigation bar across the top, which allows you to select the module you wish to work within (Mail, Contacts, Calendar, etc). For your convenience, it opens in email mode, with the

Mail tab selected. From here you can compose an email by clicking on the words New Message. If you click on the down arrow next to New Message, it will drop-down a list of options. From here you can choose to jump to other tasks such as Contact (to create a new Contact in the window that appears).

What is the largest size file I can send via webmail?

 

How are my messages grouped up?

'Conversation View' is the default setting. If you would prefer to display each message individually, simply click the View button (on the top right) and click by message.

 

How do I create a signature block?

1. Click Preferences (located in the top navigation bar)
2. Select Signatures from the column on the left
3. Click New Signature
4. You can change the font or add symbols with the navigation bar

 

What is the briefcase for?

The briefcase is used for storing documents and pictures      

 

How do I add a contact?

1. From the main screen, click on Contacts
2. Look directly below, click New Contact
3. Complete the appropriate fields
4. Once you are done, click Save in the upper left

 

What is the Preferences function for on the navigation bar?

Preferences is where a lot of the administration functions are located. For example, you would use the Preferences function if you would like to import or export your contacts or calendar, set up filters, or create an 'away' message.

 

What is a Zimlet?

Zimlets are add-on applications that enhance the functionality of your webmail program. Your package may or may not include this functionality.

 

What are tags?

Tags are a personal classification system for webmail messages, contacts, tasks and appointments. You can tag as many messages as you want and you can apply multiple tags to the same message and contacts.

 

How do I send an attachment?

Compose a message. Then click on the word Attach (under Subject) or click the small triangle symbol next to the word Attach to locate the attachment.

 

Where did my draft go?

If you composed a message but did not save it as a draft, it will auto-save and link to your navigation bar. Simply click the title (in the below example it's listed as "test") or click the x symbol to delete it.

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On the right side of your screen, under Mail Folders, you'll see the folders for Spam and Junk