Business Phone System

Transform the Way You Communicate

Hosted Voice from CTC Business lets you focus on your business instead of your phone system. CTC Business' Hosted Voice provides flexibility, affordability, reliability, and simplicity with a Voice over IP phone system that blows away a premise-based system.

Financial Savings

Hosted Voice offers a lower total cost of ownership versus a premise-based PBX because we own, operate, and maintain the equipment. Using CTC Business' server system, savings are substantial because you avoid the cost of equipment, maintenance, upgrades, and support.

Business Continuity

Your phones will always be up and running. Whether the power is out or the Internet is down, your calls will be automatically rerouted to a cell phone, home phone, or another business location.

Mobility

Hosted Voice integrates numerous office locations into one: working from home, the office, or locations across town or across the country. Your employees can communicate with your customers anywhere and anytime through features like call forwarding, simultaneous ring, and Anywhere.

Functionality

Hosted Voice has expanded functionality such as Unified Communications, E-Fax, Voice and Video Conferencing, Call Reporting and Recording, Call Center, Voicemail to E-mail, and more.

Professionally Managed
Feature Rich
Multi-Location Compliant
Cloud Friendly
Data Center Security
Easy Upgrade Services

Features

CTC Business' high-powered hosted business phone system was designed to help your business communicate more effectively with your customers and increase employee collaboration. With High Definition Phones and features like Voicemail to Email, Simultaneous ring, and Disaster Recovery, we can customize your system to meet any one of your company’s needs.

Call Recording and Reporting

CTC Business' innovative call recording and reporting platform manages the call accounting, reporting, analytics, tracking, and recording of call data invaluable to small, medium, and enterprise clients. With over 200 available reporting options, your business can make cost-saving and revenue-generating decisions based on actual data.

Testimonial

“CTC Business has been the best service provider because we are able to have a personalized phone system that does exactly what we need it to do. Not only does CTC Business have a product that is perfect for us, they also have great customer service that has been extremely responsive for us. Our company has improved the way we conduct our business since becoming an CTC Business client because we are now able to answer every call without the fear of dropped calls or our lines being down." - Julie Olsen, UCI Wealth Advisors

High Quality, High Definition

CTC Business knows the importance of phone calls being crystal clear, that is why we only use phones with the best audio quality in the industry. To learn more about the Polycom Phones that CTC Business uses click here.

Feature

Basic User

Standard User

Premium User

USER FEATURES

Caller ID with Name Speed Dial, Short Codes, Intercom Codes Automatic Call Back, Automatic Recall Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer Call Hold/Park/Pickup Paging/Intercom Features Shared Line Appearance End User Web Portal (CommPortal) Receptionist Features (Line State Monitoring, ...) Voicemail (access via email, web portal, or phone) Voicemail to Email Do Not Disturb Contact Management Click to Dial Desk phone customization, management Desktop Client – (Outlook integration) MAX UC - Softphone client for Mobile devices and PCs Business Call Manager (BCM) - advanced call forwarding capabilities (sim ring, distinctive ringtones, call rejection, ...)

BUSINESS-LEVEL FEATURES – Included with service.

Admin Portal Multi Line Hunt Groups Easy Attendant (Auto Attendant) Music On Hold (Customer can load a Wave file) Call Pickup Groups Account Codes

PREMIUM A LA CARTE EXTRAS

Premium Attendant Receptionist Soft Console ACD (Call Center) - Agent or Supervisor

Polycom Training Videos

CTC has been helping Idaho businesses with their communication needs for over 100 years. We would love the opportunity to serve you.

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BUSINESS PHONE SYSTEM