Explore the Helpful Videos and Quick Start Guides Below. 

For further support with your system set up and operation, simply contact Tech Support Below:


Call CTC Tech Support at 208-229-6500
Call WW Tech Support at 208-685-2723 

How to Set Up Your System (u4)

Connecting Wired Devices to Your System

How To Set Up Your Mesh Wired (u4)

How To Set Up Your System (u6)

Setting Up Your WiFI and App

How To Set Up Your Mesh (Gigaspire)

An introduction to the Main Dashboard on your App

Setting up a Guest Network

Learn About Connected Devices in Your Network

View Network Usage with the App

How to Change Your Network Name and Password

Sharing Your Guest Network


Enhanced Parental Control

Set Up Enhanced Parental Control Profiles

How to set Time Limits with ExperienceIQ

Learn About Notifications for ExperienceIQ

Your Guide To People Places And Things

Setting up Basic Parental Controls

Performing a Bandwidth Test Using the App

Learn about the Settings Menu in the App

Enable and Disable Applications Using the App

Enhanced Parental Control

Add Content Restrictions in ExperienceIQ

Learn How to View Usage with ExperienceIQ

How To Set Up "My Priorities"

Network Security

Learn More About ProtectIQ

Recent News

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  • CTC is a dependable, affordable, and reliable internet provider that has been invaluable to my family! Being a business owner, dependable internet is a must. Plus, it's great for streaming, which keeps these little monsters entertained! Thanks, CTC!

    Tiffany GilesMeridian
  • Working from home, it is essential for me to have reliable, high-speed internet. CTC has been there for me for over a decade with dependable, high quality service. Their customer support over the years has been outstanding, which is why I'm a long-time customer.

    Kim LyonsBoise
  • CTC - When you call them, they come! Everyone with CTC is awesome, truly cares, and has a sense of urgency.

    Renee KohlerMeridian
  • CTC has been impeccably professional with anything we have needed in regards to our internet services. We are extremely impressed with the on-going respect, kindness, & help that CTC and their employees have always shown us. Kudos for a job well done!

    Cody & Jennifer FoggMeridian
  • CTC Telecom provides the fastest internet we've ever had!

    Brandon CrawfordMeridian
  • Centurylink could only offer me up to 20 down and 0.8 up. CTC was able to give me 50 down and 10 up. They came and installed an upgraded line to my house for free, when Centurylink came to my door and asked if I wanted an upgrade for $250. The internet is great and I always get the speed advertised, it never drops or cuts out. The best thing is no datacaps like with Cableone, which I would go over every month. This is probably the best internet you can get if they are in your area. Fast and reliable speed with no data caps.

    Mysterious EdBoise
  • The people are so friendly, helpful, and bend over backwards to keep you happy. We've never had a problem with the service.

    Virginia HolderMeridian

Contact Info

130 N Superior St, Cambridge, ID 83610

PO Box 69 Cambridge, ID 83610

(208) 229-1000 (Boise)
(208) 257-3314 (Cambridge)
(208) 229-6500 (Tech Support)