Transition Away from CTC Webmail

To meet the growing needs of our network and maximize our resources, we have decided to begin the End-of-Life (EOL) process for our CTC email addresses. This change free's up essential resources that we can dedicate to improving our network and your internet service. 
There are several alternative free email services in the market. Our recommendation would be to create a Gmail account. We have included instructions below to help with the transition.

Create a Gmail account

  1. Go to the Google Account creation page.
  2. Follow the steps on the screen to set up your account.
  3. Use the account you created to sign in to Gmail.


Forward your CTC email to Gmail

Once you set up a Gmail account, we recommend adding your CTC webmail email address to your new email account. This will allow all new incoming emails to your CTC address to appear in your Gmail Inbox. Please be aware that this forwarding will stop after the CTC email address is deactivated. We recommend backing up your important emails before proceeding with this step.
1. Go to your Gmail Inbox
2. Click the Gear Icon in the top right corner and click "See All Settings."
3. Click "Accounts" at the top of Settings menu. 


4. In the "Check mail from other accounts" section, click "Add a Mail Account"



5. Enter your full CTC email address and click "Next"
6. Enter your CTC email password.
7. Make sure the Port is set to 995. Then click "Add Account".
8. Select No, and click "Finish" to finalize the process.
Once forwarding is set in place, all emails from ctcweb.net that are forwarded to your new Gmail email will be highlighted in grey. We recommend you reply to those emails to let them know your email address is changing. When you reply, it will correspond with your Gmail email. This change of email address notice will help with your transition. 

Need Extra Assistance?

Call Our Tech Support at 208-229-6500.

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  • CTC is a dependable, affordable, and reliable internet provider that has been invaluable to my family! Being a business owner, dependable internet is a must. Plus, it's great for streaming, which keeps these little monsters entertained! Thanks, CTC!

    Tiffany GilesMeridian
  • Working from home, it is essential for me to have reliable, high-speed internet. CTC has been there for me for over a decade with dependable, high quality service. Their customer support over the years has been outstanding, which is why I'm a long-time customer.

    Kim LyonsBoise
  • CTC - When you call them, they come! Everyone with CTC is awesome, truly cares, and has a sense of urgency.

    Renee KohlerMeridian
  • CTC has been impeccably professional with anything we have needed in regards to our internet services. We are extremely impressed with the on-going respect, kindness, & help that CTC and their employees have always shown us. Kudos for a job well done!

    Cody & Jennifer FoggMeridian
  • CTC Telecom provides the fastest internet we've ever had!

    Brandon CrawfordMeridian
  • Centurylink could only offer me up to 20 down and 0.8 up. CTC was able to give me 50 down and 10 up. They came and installed an upgraded line to my house for free, when Centurylink came to my door and asked if I wanted an upgrade for $250. The internet is great and I always get the speed advertised, it never drops or cuts out. The best thing is no datacaps like with Cableone, which I would go over every month. This is probably the best internet you can get if they are in your area. Fast and reliable speed with no data caps.

    Mysterious EdBoise
  • The people are so friendly, helpful, and bend over backwards to keep you happy. We've never had a problem with the service.

    Virginia HolderMeridian

Contact Info

130 N Superior St, Cambridge, ID 83610

PO Box 69 Cambridge, ID 83610

(208) 229-1000 (Boise)
(208) 257-3314 (Cambridge)
(208) 229-6500 (Tech Support)