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CTC Lifeline Information

What Is The ITSAP?

Idaho Telephone Assistance Program (ITSAP) provides a communication “Lifeline” to those who might not otherwise be able to afford telephone service. It also enhances the service for everyone by increasing the number of people who can be reached on the telephone network. A small surcharge is applied to every Idaho telephone line each month to reimburse local telephone companies for the cost of state discounts under ITSAP.


What type of discount is available?

Lifeline assistance lowers the cost of basic, monthly local telephone service. Eligible consumers can receive a Federal flat rate credit of up to $ 9.25 on each monthly telephone bill. ITSAP provides an additional $2.50 discount per month for a total of $11.75 for eligible customers.

Toll Limitation Service (TLS) support allows eligible consumers who wish to avoid incurring large long distance fees to choose toll blocking at no cost.


How do I know whether I am eligible?

Eligibility for Lifeline, Link Up, and TLS support varies by state. In Idaho, an individual may be eligible if he or she participates in one of the following programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (Food Stamps)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Low Income Home Energy Assistance
  • Temporary Assistance to Needy Families (TANF)
  • National School Lunch Program’s Free Lunch Program
  • Head Start

Eligibility is determined by the total household income that does not exceed 135% of the Federal Poverty Guidelines (FPG).

THE ITSAP DISCOUNT APPLIES TO ONLY ONE TELEPHONE NUMBER PER HOUSEHOLD.


How do I apply for ITSAP?

Call The Lifeline Center at 1-866-255-7081 and see if you qualify for Lifeline & ITSAP Assistance Programs today!

MORE INFORMATION IS AVAILABLE AT WWW.LIFELINESUPPORT.ORG

CONTACT US

12301 W Explorer Dr.
Ste 230
Boise, ID 83713

(208) 257-3310 (Fax)

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  • CTC is a dependable, affordable, and reliable internet provider that has been invaluable to my family! Being a business owner, dependable internet is a must. Plus, it's great for streaming, which keeps these little monsters entertained! Thanks, CTC!

    Tiffany GilesMeridian
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    Kim LyonsBoise
  • CTC - When you call them, they come! Everyone with CTC is awesome, truly cares, and has a sense of urgency.

    Renee KohlerMeridian
  • CTC has been impeccably professional with anything we have needed in regards to our internet services. We are extremely impressed with the on-going respect, kindness, & help that CTC and their employees have always shown us. Kudos for a job well done!

    Cody & Jennifer FoggMeridian
  • CTC Telecom provides the fastest internet we've ever had!

    Brandon CrawfordMeridian
  • Centurylink could only offer me up to 20 down and 0.8 up. CTC was able to give me 50 down and 10 up. They came and installed an upgraded line to my house for free, when Centurylink came to my door and asked if I wanted an upgrade for $250. The internet is great and I always get the speed advertised, it never drops or cuts out. The best thing is no datacaps like with Cableone, which I would go over every month. This is probably the best internet you can get if they are in your area. Fast and reliable speed with no data caps.

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Contact Info

130 N Superior St, Cambridge, ID 83610

(208) 229-1000 (Boise)
(208) 257-3314 (Cambridge)

(208) 257-3310 (Fax)

customerservice@ctctele.com

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