CTC Lifeline Information

What Is The ITSAP?

Idaho Telephone Assistance Program (ITSAP) provides a communication “Lifeline” to those who might not otherwise be able to afford telephone service. It also enhances the service for everyone by increasing the number of people who can be reached on the telephone network. A small surcharge is applied to every Idaho telephone line each month to reimburse local telephone companies for the cost of state discounts under ITSAP.

What type of discount is available?

Lifeline assistance lowers the cost of basic, monthly local telephone service. Eligible consumers can receive a Federal flat rate credit of up to $ 9.25 on each monthly telephone bill. ITSAP provides an additional $2.50 discount per month for a total of $11.75 for eligible customers.

Toll Limitation Service (TLS) support allows eligible consumers who wish to avoid incurring large long distance fees to choose toll blocking at no cost.

How do I know whether I am eligible?

Eligibility for Lifeline, Link Up, and TLS support varies by state. In Idaho, an individual may be eligible if he or she participates in one of the following programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (Food Stamps)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Low Income Home Energy Assistance
  • Temporary Assistance to Needy Families (TANF)
  • National School Lunch Program’s Free Lunch Program
  • Head Start

Eligibility is determined by the total household income that does not exceed 135% of the Federal Poverty Guidelines (FPG).


How do I apply for ITSAP?

Call The Lifeline Center at 1-866-255-7081 and see if you qualify for Lifeline & ITSAP Assistance Programs today!



12301 W Explorer Dr.
Ste 230
Boise, ID 83713

(208) 257-3310 (Fax)

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Contact Info

130 N Superior St, Cambridge, ID 83610

(208) 229-1000 (Boise)
(208) 257-3314 (Cambridge)

(208) 257-3310 (Fax)


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