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Service Problems?

Service Problems?

Meet Chuck, Althea, and Kimi (the smiling canine) Orvis!
Even the dog is happy at the Orvis household in Meridian these days, and so are we, as Chuck and Althea are model customers.  They simply allowed us to help with their internet issue.  Chuck and Althea are among a special group of residential customers in Meridian that CTC Telecom recently inherited as part of a new service area.  When they felt like their internet was not operating to its full potential, they called us and allowed us to do some trouble-shooting to get them back up and zooming again.
Chuck was so kind as to call us back a couple of times to simply rave about the technicians who helped them over the phone, as well as the guys who came out to the house.  Chuck says, “With our previous service provider, the response time was very slow.  With CTC, the response time was much faster.  They were very, very polite and every time I told them I had this or that problem, they wanted to take a look, and they fixed it!  They even went above and beyond and fixed my wife’s Kindle!”  Our technicians truly do care about the customer and want their service to perform its best. We were grateful for the privilege of helping them out and love having the Orvis family as some of our newest customers!
If you ever experience service issues, please call us and give us the chance to help!

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CONTACT US

12301 W Explorer Dr.
Ste 230
Boise, ID 83713

(208) 257-3310 (Fax)

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Testimonials

  • CTC is a dependable, affordable, and reliable internet provider that has been invaluable to my family! Being a business owner, dependable internet is a must. Plus, it's great for streaming, which keeps these little monsters entertained! Thanks, CTC!

    Tiffany GilesMeridian
  • Working from home, it is essential for me to have reliable, high-speed internet. CTC has been there for me for over a decade with dependable, high quality service. Their customer support over the years has been outstanding, which is why I'm a long-time customer.

    Kim LyonsBoise
  • CTC - When you call them, they come! Everyone with CTC is awesome, truly cares, and has a sense of urgency.

    Renee KohlerMeridian
  • CTC has been impeccably professional with anything we have needed in regards to our internet services. We are extremely impressed with the on-going respect, kindness, & help that CTC and their employees have always shown us. Kudos for a job well done!

    Cody & Jennifer FoggMeridian
  • CTC Telecom provides the fastest internet we've ever had!

    Brandon CrawfordMeridian
  • Centurylink could only offer me up to 20 down and 0.8 up. CTC was able to give me 50 down and 10 up. They came and installed an upgraded line to my house for free, when Centurylink came to my door and asked if I wanted an upgrade for $250. The internet is great and I always get the speed advertised, it never drops or cuts out. The best thing is no datacaps like with Cableone, which I would go over every month. This is probably the best internet you can get if they are in your area. Fast and reliable speed with no data caps.

    Mysterious EdBoise
  • The people are so friendly, helpful, and bend over backwards to keep you happy. We've never had a problem with the service.

    Virginia HolderMeridian

Contact Info

130 N Superior St, Cambridge, ID 83610

(208) 229-1000 (Boise)
(208) 257-3314 (Cambridge)

(208) 257-3310 (Fax)

customerservice@ctctele.com

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